Politique de confidentialité


Welcome to the website bbqheatplates.com (hereinafter referred to as the "Site"). This document outlines the privacy policy of Inox Express, the operator of the Site, regarding the protection of Personal Information. This policy is based on the laws applicable in Canada, including the Personal Information Protection and Electronic Documents Act, as well as the Private Sector Privacy Act (L.R.Q., chapter P-39.1) in the province of Quebec, where the company's headquarters is located. We do not make any representation that this policy complies with the laws of the province or state of the company's residence.


The protection of your personal information and information collected about you is important to us. In this privacy policy (the "Policy"), we aim to inform you about why we collect information about you and how we collect this data (the "Information"), store it, and use it.


By accessing the "Site," you agree to be bound by this Policy. We reserve the right to modify the Policy at any time, at our sole discretion and without notice. By continuing to access the Site, you consent to the modifications made to the Policy and agree to be bound by it as amended. We recommend that you regularly review the Policy.


The use and purchase of products on the Site are governed by the terms of use and the Merchants' Terms and Conditions (the "Terms and Conditions"). By accessing the "Site," you acknowledge that you have read these Terms and Conditions and agree to be bound by them. If you do not accept these terms, please do not use the Site.


The Information collected about you may include, but is not limited to, your name, company name, postal address, phone number, email address, fax number, age, cookies, IP addresses, billing address, credit card number, and expiration date, etc. We also collect information about your use of the Site, including the dates and times of your visits, the pages viewed, documents downloaded, the type of web browser you use during your visit, and your electronic exchanges with us (including emails and chat).


We retain the Information for as long as reasonably necessary for the purposes described in the Policy or as required by law for a longer period. We store the Information on secure servers and take reasonable measures to protect it from unauthorized use, loss, alteration, or disclosure. Our employees, representatives, and agents are bound by the Policy. The Site's content is intended for adults or minors who are represented by adults, as applicable. We do not knowingly collect any information about minors. By using the Site, you warrant that you are of legal age, and if not, you represent that you are assisted by your parents or legal guardians; otherwise, please cease using the Site.


We reserve the right to use the Information internally at our discretion, including processing your orders, responding to your inquiries, sending you or your friends, family members, and colleagues the products you have ordered for them, improving our customer service, product range, sales outcomes, and staying in touch with you to inform you about promotions, special offers, draws, promotional gifts, discounts, and other benefits for which you have voluntarily provided your personal information. We aim to continuously provide you with personalized service and information about our products, services, and business; analyze your use of the Site and how you access it; administer sales; perform accounting and administration; and track trends and statistics.


If you visit or purchase products on the Site, participate in a contest, survey, promotion, or special offer, we may share the Information with our employees, representatives, agents, and partners, in accordance with the Policy. Under no circumstances do we knowingly communicate or sell the Information to a third party. We reserve the right to transmit the Information to a third party to deliver the Information to the designated carrier for merchandise delivery and for the preparation of tax statements for sales taxes (GST, QST, VAT). We may disclose the Information to advertising agencies for marketing and promotional purposes. The information provided, however, cannot be used to personally identify you. Your name, email, phone number, and address will never be knowingly disclosed to advertisers. We reserve the right to disclose the Information in accordance with the law, upon legally obtained request, and when necessary to protect our property, interests, and rights.


The Site may contain links to websites that are the responsibility of third parties that may also collect your personal information. This Policy does not apply to the practices of these third parties, and we assume no responsibility for them. By using the Site or accessing third-party websites from the Site, you release us from any liability for the actions and omissions of these third parties. Please review the privacy policy of each website you visit.


In accordance with common practices, we may transmit a cookie to your hard drive to analyze your activities on the Site and to remember you on your next visit. These cookies serve only to identify your computer to our servers during your next visit.


You can also withdraw your consent at any time by contacting us, even if you have consented to the collection, use, and/or disclosure of the Information as indicated in this document. If applicable, you can unsubscribe from our newsletter at any time by clicking on the "unsubscribe" link at the bottom of the emails received.

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